Customer Flow Management
Customers remember good service
Reduce the length of queues and ensure fair service: With TURN-O-MATIC customer flow management from METO your customers are served in turn. Studies show that customers who take a number from the system feel that they are being treated more fairly and rate the standard of service higher. The fact that they don't have to spend their time waitingat the counter leaves them feeling less stressed. Up to 88% of customers use the waiting time to shop for other items until their number appears on the display.
TURN-O-MATIC is not only an advantage to your customers. Your staff as well will benefit from the investment. Stress is reduced, work better as a team, Customer contact is more positive and customers are more civilised.